Shipping policy

Shipping cost is based off of weight. Please allow 7 business days (excluding weekends and holidays) to process and ship your order. For domestic orders within the U.S.A, your order should arrive in 5-7 business days after it has been shipped. For international orders, your order should arrive in 14 days.

Once your order has been shipped, we are not able to alter or change the shipping address. Please ensure you are using the correct shipping address as no refunds will be made for incorrect addresses.

If your order has not been shipped yet, please email contact@kawaiisquishiescafe.com to change your shipping address.

International orders are responsible for all custom duties and taxes upon delivery.